Last updated: 30 June 2026
Agreement to Terms
By accessing or using the merry-branch website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not access or use our services.
Description of Services
merry-branch provides online language education services, including live tutoring sessions, access to learning materials, progress tracking, and related educational resources. The specific features and scope of services depend on your chosen course subscription.
Account Registration
To access our courses, you must create an account and provide accurate, complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised use
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Course Enrolment and Payment
Course fees are as stated on our website at the time of enrolment. All prices are in Australian Dollars (AUD) unless otherwise specified. Payment is processed through secure third-party payment providers.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription through your account settings or by contacting our support team.
Scheduling and Cancellation
Sessions must be scheduled through our booking system according to instructor availability. The following policies apply:
- Sessions may be rescheduled with at least 24 hours notice
- Cancellations with less than 24 hours notice may count as a completed session
- Unused sessions do not roll over to the following billing period unless specified in your course terms
- We reserve the right to reschedule sessions due to instructor unavailability with reasonable notice
Intellectual Property
All content on our website and in our courses, including text, graphics, logos, images, audio, video, and software, is the property of merry-branch or our content providers and is protected by Australian and international copyright laws.
You may access and use course materials for personal, non-commercial educational purposes only. You may not:
- Reproduce, distribute, or publicly display our content without permission
- Record, share, or redistribute live sessions
- Use our materials for commercial purposes
- Remove any copyright or proprietary notices
User Conduct
You agree to use our services in a manner that is lawful, respectful, and consistent with these terms. You must not:
- Harass, abuse, or harm instructors or other users
- Share your account credentials with others
- Attempt to gain unauthorised access to our systems
- Interfere with the proper functioning of our website or services
- Use our services for any illegal or unauthorised purpose
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. While we strive to deliver high-quality educational experiences, we do not warrant that:
- Services will meet your specific requirements
- Services will be uninterrupted, timely, or error-free
- Any particular level of language proficiency will be achieved
Language learning outcomes depend on individual effort, consistency, and various personal factors. We make no guarantees regarding specific results.
Limitation of Liability
To the fullest extent permitted by law, merry-branch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific course or service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless merry-branch, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these terms or your use of our services.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
Changes to Terms
We may modify these Terms of Use at any time. We will notify you of significant changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us:
merry-branch
Level 8, 123 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]