merry-branch - Contact

Get in Touch

Our team is available during business hours to answer your questions about course selection, scheduling, and the enrolment process. We typically respond to enquiries within one business day.

Office Address

Level 8, 123 Collins Street
Melbourne VIC 3000
Australia

Email

[email protected]

Business Hours

Monday to Friday: 8:00 AM - 6:00 PM AEST
Saturday: 9:00 AM - 1:00 PM AEST
Sunday: Closed

Student Support

Current students can access support through the learning portal or reach their assigned tutor directly via the messaging feature.

Frequently Asked Questions

Before reaching out, you may find your answer below.

How do I schedule my first session?

After enrolment, you will receive access to our scheduling system where you can view your tutor's availability and book sessions that fit your calendar.

Can I change my course level?

Absolutely. If you find your current course too intensive or not challenging enough, contact our support team to discuss adjusting your subscription.

What technology do I need?

A computer or tablet with a webcam, microphone, and stable internet connection. We use browser-based video conferencing that works on most modern devices.

What is your cancellation policy?

Sessions can be rescheduled with 24 hours notice. Cancellations with less than 24 hours notice may count as a completed session.

Contact Us