Last updated: 30 June 2026
Introduction
merry-branch is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller
merry-branch acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing personal data.
Contact details:
merry-branch
Level 8, 123 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
Contractual Necessity
Processing necessary for the performance of a contract with you, such as providing language courses you have enrolled in, managing your account, and processing payments.
Legitimate Interests
Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring network security, where these interests are not overridden by your rights and freedoms.
Consent
Processing based on your consent, such as sending marketing communications or using certain cookies. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Legal Obligation
Processing necessary to comply with legal obligations, such as maintaining records for tax purposes or responding to lawful requests from authorities.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You have the right to request that we correct any inaccurate personal data or complete any incomplete data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.
Right to Restriction of Processing
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
International Data Transfers
As merry-branch is based in Australia, your personal data may be transferred to and processed in Australia. When we transfer personal data from the EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules where applicable
- Other legally approved transfer mechanisms
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purposes for which it is processed.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month of receiving it. If your request is complex or we receive many requests, we may extend this period by a further two months, in which case we will inform you.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.
Changes to This Information
We may update this GDPR information from time to time. We will notify you of any significant changes by posting the updated information on our website and updating the "Last updated" date.